How Gagal Home Serviced Apartments Is Fighting COVID-19 By Updating Cleaning And Sanitization Protocols?

For hosts and guests, cleanliness always played a key role. However, it is even more critical as we are all aimed at reducing infection spread. According to the CDC, someone can contract COVID-19 by touching a contaminated surface — such as a door button or light switch — and the virus may live several hours or even days on some surfaces. That is why it is important that often affected surfaces, particularly between reservations, are cleaned and sanitized.

Hotel organizations around the world have launched new cleaning initiatives to help customers respond to the pandemic of coronavirus. Increase in the frequency of cleaning of public areas, increase the number of hand sanitizers available, and use specialized products and training teams in protection protocols are the most common measures.

Hotels and headquarters monitor the medical and government authorities’ advice on restricting the spread of this virus closely and are following official guidelines. These include isolation of anyone who has symptoms and notification of any signs of the disease by the relevant medical authorities.

Protocols:

  • Using a sanitizer/disinfectant on all touchpoints in public areas such as a door handle, elevator buttons, countertops, tabletops, railings, etc. are constantly washed. These practices are also practised in guest rooms during the morning housekeeping service and at night turndown
  • Protocols are in place for kitchen staff, restaurants, in-room dining centres, business centres, and banquet halls to sanitize their hands anytime they serve food or contact food items
  • New and thorough cleaning checklists are being practised and closely monitored, including the use of properly defined chemicals and agents for all areas, including laundry.
  • Before accepting into the hotel premises, all supplies and materials are sanitized
  • In all guest rooms and public spaces, correctly formulated hand sanitizers are in place and include entrances, lobbies, corridors, cloakrooms, etc.
  • All team members wear masks and disposable gloves at all times and change frequently. Housekeeping personnel use fresh gloves for each room they serve
  • The temperature readings of the guests and their colleagues are taken at the hotel entrance
  • There is a self-declaration form for guest check-in, which covers the symptoms of COVID-19. Before check-in, any guest who shows such symptoms must undergo a medical examination.
  • If any of the criteria are not usual for our guests or colleagues, a medical examination and medical assistance are immediately given
  • Registered organizations and physicians are on standby for sanitizing all areas should someone with a positive COVID-19 sign be identified
  • Detailed standard operating procedures are in effect if a successful COVID-19 diagnosis involves quarantining of a guest or colleague.

 

We closely monitor the updates of the novel coronavirus (COVID-19) and the guidelines issued by these agencies from the World Health Organization, government agencies, and local health departments.

 

With exacting standards of cleanliness and hygiene, our Serviced apartments have always placed the highest emphasis on the safety and wellbeing of our guests and colleagues. We want to take this opportunity to share how we used this time to put in place even more detailed measures to prepare ourselves to welcome you back whenever you feel safe to travel.

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